Due to the laws in the USA, there are only a handful of reputable bookmakers who will offer their services to residents of the country. MyBookie sportsbook is one of those brave firms who are based outside of the United States, but whose clientele base is largely made up from its citizens. MyBookie offer a full-service sportsbook, have generous bonuses and a dedicated customer service team who help to answer queries. The bones of the operation seem very impressive, but to give an overall opinion on a bookmaker it is imperative to delve deeper, to look at the markets on offer, the competitiveness of the odds and the staking limits amongst other things. In this review, we analyse all aspects of MyBookie’s service. Check it out.

Website

MyBookie acknowledged that your experience could have been smoother getting to this point and will address how customer service can improve. Let us know once you've been paid. The MyBookie customer service team is available 24/7 with five phone numbers for you to reach their team. Each has its own use: 1) the main customer service toll-free number, 2) wagering toll-free number and 3) three backup numbers just in case. The live chat function of MyBookie is located at the bottom right of the page.

The layout out MyBookie sportsbook’s website won’t be unfamiliar to seasoned bettors – the firm adopt the three-column layout that has proved so successful with betting sites around the world. Customers are able to locate the list of sports and markets on the left-hand side of the page, and once a sport has been selected, the odds appear in the centre of the screen. The bet slip is located on the right-hand corner of the screen. MyBookie utilise some flashy graphics to display upcoming events, promotions and bonuses and everything has been designed very well, with the page being intuitive to navigate around.

Bonuses

MyBookie offer one of the biggest sign-up bonuses to clients in the industry, providing new players with the option to claim a bonus of up to a maximum of $1,000 (Minimum deposit of $50 is required to qualify for the bonus). The bonus amount is based on 100% of the first deposit. With a bonus so big, there are undoubtedly terms and conditions. There is a 5-15 time rollover requirement (deposit + bonus) associated with the promotion depending on the deposit amount of the customer.

The funds must be used on the sportsbook and are not valid for use in the Racebook or the Casino. No withdrawals can be made within 30 days of the first deposit. In addition to the huge sign-up bonus, MyBookie also offer a number of concessions for existing customers, such as reload concessions, rebates on certain horse races and referral bonuses.

Sports Markets & Odds

As is common for the majority of North American facing sportsbooks, the emphasis is more on providing quality markets major sports than offering an extensive and varied list of sports from around the world. MyBookie offer basketball, ice hockey, American football, boxing, MMA, soccer, golf, tennis, motor sports, religion, e-sports and entertainment.

In the major sports such as basketball, the odds are competitive. For the spread (handicap to the European bettors), the total book percentage works out to around 104.7% (the closer the book is to 100%, the more competitive the odds), the Moneyline odds work to 103.9% and the Over/Under works out to 104.7%. These three markets are the staple of the American facing bookmakers, and the same offerings can be found on the other sports such as ice hockey, American football and soccer etc. On top of the main betting markets, MyBookie also offer a number of additional and prop bets. For example, in the NBA Finals, bettors can strike wagers on player specials, 1st half lines, team totals and more. A nice feature is when customers bet on the spread (handicap), then once their selection is in the bet slip, they have the option to change the line (the number of points on the handicap) and the odds will change accordingly.

On top of the main sportsbook, MyBookie also offer their clients a Racebook which has an extensive reach. Obviously the bread and butter is the American racing, but the firm also provide betting for UK action as well as Canadian, Australian, Irish, Hong Kong and South African betting. In addition to the win market, customers can bet on the exacta and trifecta.

The majority of resources focus on the popular betting sports, but MyBookie sportsbook like to try and satisfy all clients by having some niche and special bets. For instance, bettors can wager on the next Pope, can strike bets on who will die first in the next Star Wars, and much more.

Currency and Banking

MyBookie only accept deposits in US dollars. The sportsbook facilitates a variety of different payment methods for their clients:

• Visa – Min $45/Max $1000
• MasterCard – Min $45/ Max $1000
• ACH – Min $100/No maximum
• Bank wire – Min $2000/No Max
• Person2Person – Min $100/Max $690
• Bitcoin – Min $25/Max $10,000
• Phone Transfer – Min $45/Max $1000

Withdrawals can be made through the following methods:

• Wire transfer – Min $10/Max $2000
• Bitcoin – Min $50/Max $1000
• MoneyGram – Min $100/Max $375
• eCheck – Min $100/Max $500

There are fees which vary by withdrawal method and the amount being withdrawn. Customers can only make one withdrawal per withdrawal method per week.

Restricted Countries

MyBookie sportsbook has an extensive list of countries who are restricted from using their website. If you are unable to open an account, check our page for betting in your country.

Customer Support

Customer support at MyBookie is very strong. Support is available 24/7 and customers can contact representatives at the company via an online contact form, live chat, or via telephone:

General Inquiries- 859-823-5139
Customer Service Toll Free: 844-866-BETS (2387)
Wagering Toll Free: 844-877-BETS (2387)

Once a player signs up for an account, they receive an introductory welcome call from one of the MyBookie staff, which is a nice touch. There is an extensive rules and regulations section as well as sportsbook FAQ’s for each of the major sports. Overall, customer services are very strong.

Betting On The Move

Customers are increasingly using their mobile devices to bet on the move. What do they want out of a mobile website? Something that is easy to navigate around, a site that loads quickly and all the functionality of the desktop site is retained. MyBookie excel with their mobile optimised website. Players can access the menu in the upper left-hand corner of the page, which gives links to the Sportsbook, Racebook, Casino etc. The pages load exceptionally quickly and finding bets does not take long at all. The only thing lacking on the mobile website is the ability for bettors to access live chat.

SBO Summary

MyBookie sportsbook has great fundamentals, providing competitive odds, and a decent number of markets. They are the go to for US bettors and come highly recommended.

We have three channels open for your convenience:

1. Click on MyBookie Contact Us form. From there, choose the topic for your reason to contact us, fill in your registered email on file and include your message.
2. You may also contact us via chat. Simply click on the chat button on the rightcorner of your screen.

Mybookie Contact Phone Number Customer Service

***For your protection and account safety: chatting to a customer service representative, we may need to confirm some of your account details before providing you with assistance. We may ask for any combination of your account number, first four characters of the password, phone number, registered email and full name.

Mybookie Contact Phone Number Customer Services

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